Refunds, Returns & Delivery Policy

Returns

Customers may request a return or refund for eligible items that are faulty, damaged, incorrect, or not as described.

Perishable goods

For fresh or perishable items, please contact us as soon as possible on the same day of purchase or delivery so we can review the issue.

Refund process

Approved refunds are returned to the original payment method where possible. Processing times may depend on the payment provider.

Delivery / collection

Where delivery or collection is offered, estimated times will be confirmed at checkout or by customer support. Availability may depend on distance, stock and store opening hours.

Contact

NORTHFIELD SUPER STORE LTD, 717 Bristol Road South, Northfield, Birmingham, B31 2JT, United Kingdom.